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I cannot transfer images from the camera to my computer.
● Either install the HP Photosmart Software (see Install the software on page 8), or
see Transferring images without HP Photosmart Software on page 18.
● Set your camera to act as a Disk Drive (see Connecting to the computer
on page 18).
I get an error message when transferring images to my computer.
Close the HP Photosmart Transfer Software, disconnect the camera from the USB cable
and reset the camera (see Resetting the camera on page 21). Then, restart the image
transfer process (see Transferring images with HP Photosmart Software on page 18).
I am having a problem installing or using the HP Photosmart Software.
● Make sure your computer meets the minimum system requirements (see Install the
software on page 8).
● Refer to the HP Customer Care website: www.hp.com/support.
How can I get professional-quality prints if I don’t have a photo printer?
● Use the Buy prints online feature in the HP Photosmart Software (see the Help
feature in the HP Photosmart Software for details).
● Transfer your images to an optional memory card and take the memory card to a
retail outlet for printing.
Chapter 6
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