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the contacts, you will need a replacement ink cartridge. Remove the affected ink
cartridge and look at the end-of-warranty date on the bottom, in YYYY/MMM/DD
format. If it is before the end-of-warranty date, contact HP Customer Care to obtain a
replacement ink cartridge.
To clean the ink cartridge contacts:
1. Gather the following items to clean the contacts:
– Distilled, filtered, or bottled water (tap water may contain contaminants that
can damage the ink cartridge)
Caution Do not use platen cleaners or alcohol to clean the ink
cartridge contacts. These can damage the ink cartridge or the
HP Photosmart printer.
– Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.
2. Open the top cover of the printer.
3. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside
the printer, then lift the latch.
Caution Do not remove multiple ink cartridges at the same time.
Remove and clean each ink cartridge one at a time. Do not leave the ink
cartridge outside the printer for more than 30 minutes.
4. Lightly moisten a swab or cloth with water and squeeze out any excess water.
5. Hold the ink cartridge by its handle and gently wipe only the copper-colored
contacts with the swab or cloth.
1 Gently wipe only the copper-colored contacts
6. Place the ink cartridge back into the empty slot and press down on the gray latch
until it clicks into place.
7. Repeat if necessary for the other ink cartridges.
8. Close the top cover.
Caution The ink supply may become pressurized. Inserting a foreign object
into the ink supply could result in ink being expelled and coming in contact with
persons or property.
Chapter 6
44 HP Photosmart 8200 series