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Solution If you have color or photo paper loaded in the Main tray when you
align the printer, the alignment might fail. Load unused plain white letter or A4
paper into the Main tray, and then try the alignment again. If the alignment fails
again, you might have a defective sensor or ink cartridge; contact HP Customer
Care.
Cause The ink cartridge or sensor is defective.
Solution Contact HP Customer Care.
Error message: Print cartridge cradle is stuck
Cause The print head assembly is blocked.
Solution Remove any objects that are blocking the print head assembly.
To clear the print head assembly
1. Open the top cover, then open the paper jam door.
1 Open the paper jam door to clear the print head assembly.
2. Remove any objects that are blocking the print head assembly, including
paper and any packing materials.
3. Turn the printer off, then turn it on again.
4. Close the paper jam door and the top cover.
Error message: Ink System Failure
Cause The print head assembly or the ink delivery system has failed and the
HP Photosmart printer can no longer print.
Solution Turn off the printer, then unplug its power cord. Wait about 10
seconds, then plug it in again. If this does not clear the error message, please
contact HP Customer Care.
HP Photosmart 8200 series User's Guide 59