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Troubleshooting
Trouble Action
Card
Cannot insert the
microSD card.
•
Check that the microSD card is facing the right direction.
Power
No power is supplied.
•
Connect the AC adapter correctly.
•
Recharge the battery.
After the low
temperature message
is displayed, the power
turns off when the
camera warms up.
•
When the camera has warmed up after being cold, the camera
may switch itself off to check it is operating correctly.
Recording
Recording cannot be
performed.
•
Open the LCD monitor to turn on the camera.
•
Press PLAY/REC to select the recording mode.
Recording stops by
itself.
•
If the camera temperature increases, REC flashes in the LCD
monitor. If the temperature continues to increase, operation stops
automatically to protect the HDD.
•
Move to a place where the camera is not affected by excessive
sound or vibration.
•
Insert a commercially available microSD card, and set each of
the [REC MEDIA FOR VIDEO] and [REC MEDIA FOR IMAGE] to
[SD].
•
Recording stops automatically after 12 hours of continuous
recording.
The focus is not
adjusted automatically.
•
Clean any dirt or water droplets from the lens.
•
Set focus to the automatic mode.
•
If you are recording in a dark place or a subject that has no
contrast between dark and light, adjust the focus manually.
The recorded subject is
too dark.
•
Use backlight compensation or [NIGHT] from program AE.
•
Set the brightness to the [+] side.
•
For videos, set [GAIN UP] to [AGC] or [AUTO].
•
For still images, set [GAIN] to [AUTO] or [ISO1000].
The camera is a microcomputer-controlled
device. External noise and interference (from
a TV, a radio, etc.) might prevent it from
functioning properly.
The following phenomena are not
malfunctions.
•
The camera heats up when it is used for a
long time.
•
The battery heats up during charging.
•
When playing back a video, the image stops
momentarily or the sound is interrupted at
junctions between scenes.
•
To solve the problem, first follow the
instructions below.
•
If the problem is not solved, reset the
camera. (Z p. 62)
•
If the problem persists, please consult your
nearest JVC dealer.