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Troubleshooting
Forgotten the VN-C655 IP
address that was changed using
the "VN-C655U Setup Tool".
Unable to record.
A long time is required to cancel
an action when the "Connecting
..." message is displayed.
Color is unsatisfactory.
Operation fails upon changing
White Balance to the AWC
mode.
Image size and quality changes
automatically.
Connection to VN-C655 cannot
be established or gets cut off.
Others
Symptom Causes/Remedial Actions
● Use the "Search" function in the "VN-C655U Setup Tool"
to view the list of IP addresses for cameras connected to
the network. (
☞
Page 28)
● Has the folder for saving images been deleted?
Check to ensure that the folder exists. (
☞
Page 77)
● Is the hard disk of your PC full?
Check the available hard disk space on your PC and delete
unwanted files.
● Once the connection is activated, it cannot be canceled
within a few seconds.
● Check the color adjustments of the monitor and video card.
● Is the color setting of your PC screen set to High Color
(16 bits) or lower?
If this is so, change it to True Color (24 bits) or higher. It
will be difficult to achieve display of natural color tones
using a setting that is lower than this.
● Adjust the White Balance.
Adjust White Balance manually on the [Image Quality
Setting] screen. (
☞
Pages 59, 94)
● When shooting scenes with different light sources (e.g.
when alternately shooting outdoor scenes under the
sunlight and indoor scenes under a fluorescent light), Auto
White Balance may take some time to function. Hue may
differ slightly according to different objects, but this is not
a malfunction.
● White Balance is automatically adjusted when it is set to
AWC. Adjustment will take about 15 seconds, during which
setting of image quality is not possible.
● When a VN-C655 is connected to multiple PCs, priority
will be given to the PC for which VN-C655 operation /setting
is last performed.
● When the network is loaded with frequent broadcasting
or collisions, connection may not be established or may
be cut off when errors occur with the network.
Check the network status.
C655(B)_p112-p115 05.3.16, 2:01 PM112