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Troubleshooting and support
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37
Screen messages
Screen message Try one or more of the following
File is bad.
(usually preceded by the file
name. For example:
xxx_xxxx.JPG
file is bad
)
The frame is unable to display the picture because the file
is corrupted or it’s an unsupported file format (see
page 39).
Create file failed. The device (memory card, USB drive, etc.) you are trying to
copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Write failed. Select another
location.
The frame was unable to copy the picture.
■ Insert a different card or device (page 8).
Unable to create file. Device write
protected or full.
The frame was unable to copy the picture.
■ Insert a different card or device (page 8).
■ Remove write protection, unlock card.
■ Delete pictures from card.
Disk full.