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Troubleshooting
Nothing
happens when
you try to print
■ Check the power connections (page 2).
■ Remove the paper tray, check that paper is properly loaded, and re-install
(page 6).
■ If the Paper light glows steady, load paper (page 5).
■ Make sure the color cartridge is properly installed (page 3). If the Color
cartridge light glows steady, install a new cartridge.
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
■ Check the USB connections from the PictBridge compatible device to the
photo printer (page 8).
■ Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
■ Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
Nothing
happens when
you try to print
(from computer)
■ Check the USB connections from the photo printer to the computer
(page 13).
■ Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■ Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (page 13).
■ Make sure Kodak EasyShare software is installed (page 10). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■ Uninstall, then reinstall Kodak EasyShare software (page 10).
■ Make sure your computer meets the minimum system requirements
(page 10). Upgrade your system if necessary.
If... Try the following