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Troubleshooting
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51
LCD screen messages
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■ Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (page 28).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (page 29).
If... Try one or more of the following
No images to
display
■ Change image storage location setting (see page 36).
Memory card
requires
formatting
■ Insert a new card (page 3) or format the card (see page 39).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Memory card
cannot be read
(Please format
memory card or
insert another
card)
Only one USB
connection
allowed.
Disconnect cable
or rem. (remove)
camera from dock.
■ Unplug the USB cable from the camera.
If... Try one or more of the following