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Troubleshooting
Computer/connectivity problems
Picture quality problems
If... Try one or more of the following
Computer does not
communicate with
the camera
■ Turn on the camera.
■ Insert a charged battery (page 1).
■ Make sure USB cable is securely connected on camera and
computer port (page 62).
■ Make sure the EasyShare software is installed (page 54).
Pictures do not
transfer to computer
■ Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting (NTSC or PAL,
page 37).
■ Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following
Picture is too dark
or underexposed
■ Reposition camera for more available light.
■ Use Fill flash (page 23) or change your position so light is not
behind the subject.
■ Move so that the distance between you and the subject is
within the effective flash range (page 23).
■ To automatically set exposure and focus, press the Shutter
button halfway and hold. When the AF/AE indicator turns
green, press the Shutter button completely down to take
the picture.
■ Use P mode to adjust the Exposure and Flash Compensations
(page 22).
■ Use P mode (page 22) and Selectable Zone (see Focus Zone on
page 33).