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Troubleshooting
Computer/connectivity problems
Battery life is short. ■ Charge rechargeable batteries (see page 1); replace
non-rechargeable batteries.
■ Use a power-saving LCD Brightness setting (see page 46).
Shutter button does
not work.
■ Make sure the camera is on (see page 4).
■ Transfer pictures to the computer (see page 36), delete pictures
from the camera (see page 25), or insert a card with available
memory (see page 3).
Zoom does not always
work.
■ You cannot zoom in Super Macro focus mode (see page 15).
Memory card not
recognized.
■ Card may be corrupted. Format the card in the camera (see
page 47).
Caution: Formatting a card deletes all pictures and
videos.
■ Use another memory card.
Pictures on card (or in
internal memory) are
corrupted.
■ Retake pictures.
■ Do not remove card while the camera is on.
■ Keep the rechargeable batteries charged.
■ Transfer pictures to the computer (see page 36), then format the
card or internal memory (see page 47).
Caution: Formatting a card deletes all pictures and
videos.
Status Solution
The software installer
does not start.
■ Choose and install the right version for your computer at
www.kodak.com/go/camerasw.
Status Solution