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3. Replace the keyboard.
The mouse or pointing device does not work. 1. Make sure that:
• The mouse or pointing device cable is securely
connected to the server. If the USB mouse or
pointing device is connected to a USB hub,
disconnect the mouse or pointing device from the
hub and connect it directly to the server.
• The mouse or pointing device is clean and no dust
accumulates.
• The device drivers are installed correctly.
• The USB controller is enabled in the Setup Utility
program. See “Using the Setup Utility program”
on page 55
.
2. Restart the server.
3. Replace the mouse or pointing device.
A USB device does not work.
1. Make sure that:
• The USB cable is securely connected to the server.
If the USB device is connected to a USB hub,
disconnect the device from the hub and connect
it directly to the server.
• The device drivers are installed correctly.
• The USB controller is enabled in the Setup Utility
program. See “Using the Setup Utility program”
on page 55
.
2. Restart the server.
3. Replace the USB device.
Chapter 7. Troubleshooting and diagnostics 173