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Troubleshooting
Technical Notes
No picture is taken
when shutter-
release button is
pressed
• Camera is in playback mode.
• Batteries are exhausted.
•Red (!) lamp flickers: flash is charging.
• Green (AF) lamp flickers: camera unable to focus.
• Message “CARD IS NOT FORMATTED” appears in
monitor: memory card is not formatted for use in your
camera.
• Message “OUT OF MEMORY” appears in monitor:
insufficient memory to record picture at current Image
mode setting.
22
12
20
20
10-11,
106
79
Pictures are too dark
(underexposed)
• Flash is off.
• Flash window is blocked.
• Subject is outside range of flash.
• Exposure compensation is too low.
24
18
24
83
Pictures are too
bright (overexposed)
• Exposure compensation is too high. 83
Pictures are out of
focus
• Subject was not in focus area when shutter-release
button was pressed halfway.
• Green (AF) lamp flickers: camera unable to focus.
20
20
Pictures are blurred
• Camera shook during shot. Blurring caused by camera
shake can be reduced by:
Using the flash
Using the Best Shot Selector (BSS)
Using the self-timer with a tripod
24
85
26
Randomly-spaced
bright pixels
(“noise”) appear in
image
• Shutter speed too slow. Noise can be reduced by:
Using the flash
m
(night portrait assist) mode is selected or
E
DUSK/
DAWN
or
F
NIGHT LANDSCAPE
is selected in
e
(scene) mode.
24
34,
37
Colors are unnatural
• White balance does not match light source.
• Color options is not set to Standard color.
81
86
Flash does not fire
• Flash is off. Note that flash turns off automatically
when;
The mode dial is set to N (landscape assist),
j (sports assist), or W (movie), or to e (scene)
mode with any of D SUNSET, E DUSK/DAWN,
F NIGHT LANDSCAPE, G MUSEUM,
H FIREWORKS SHOW, or I COPY selected in
scene menu.
24
32,
33,
70,
36-37
Problem Possible cause Q