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Troubleshooting
Technical Notes and Index
b Electronically Controlled Cameras
In extremely rare instances, unusual characters may appear on the monitor and the
camera may stop functioning. In most cases, this phenomenon is caused by a
strong external static charge. Turn the camera off, remove and replace the battery,
then turn the camera on again. Note that disconnecting the power source as
described above may result in the loss of any data not recorded on the internal
memory or memory card at the time the problem occurred. Data already recorded
is not affected. In the event of continued malfunction, contact your retailer or
Nikon-authorized service representative.
Shooting Issues
Monitor is turned
off, and the power-
on lamp blinks.
Battery temperature is high. Turn off camera, and allow
battery to cool down before resuming use. After the lamp
blinks for three minutes, the camera turns off automatically,
but you can also press the power switch to turn it off
manually.
23
Camera
temperature rises.
When functions such as movie recording are used for a long
time, or when the camera is used in a location with a high
ambient temperature, the camera temperature may rise.
This is not a malfunction.
81
Problem Cause/Solution
A
Cannot set to
shooting mode.
Disconnect the HDMI cable or USB cable. 73
No picture taken
when shutter-
release button is
pressed.
• When camera is in playback mode, press the A button,
the shutter-release button, or the b (e movie-record)
button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
32
11
22
54
Camera cannot
focus.
• Subject is too close to the camera. Try shooting with
macro mode, G (easy auto) mode or Close-up scene
mode.
• The intended subject is one with which autofocus does
not perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button
pressed halfway.
• Turn camera off and then on again.
38, 42,
57
31
94
30, 51
23
Pictures are
blurred.
• Use flash.
• Use vibration reduction and motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-
timer for better results).
54
94
51
56
Problem Cause/Solution A