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Troubleshooting
Technical Notes and Index
Shooting
Problem Cause/Solution
A
Cannot switch to shooting
mode.
Disconnect HDMI cable or USB cable.
155,
158,
164
No image captured when the
shutter-release button is
pressed.
• When camera is in playback mode, press the
c button or shutter-release button.
• When menus are displayed, press the d
button.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
4, 30
12
24
34
Camera cannot focus.
• Subject is too close. Try shooting using macro
mode, or the Scene auto selector or Close-
up scene modes.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
39, 61,
70
29
181
19
Images are blurred.
• Use flash.
• Enable vibration reduction or motion
detection.
• Use D (best shot selector).
• Use tripod and self-timer.
32
178,
180
82
35
Bright specks appear in images
captured with flash.
Flash is reflecting off particles in air. Lower the
flash or set the flash mode setting to W(off).
34
Flash does not fire.
• The flash is lowered, or flash mode is set to
W (off).
• Scene mode with which the flash does not
fire is selected.
• Flash is not fully raised. Do not hold down the
flash.
• Another function that restricts flash is
enabled.
32
64
26
87
Digital zoom cannot be used.
•
Digital zoom is set to Off in the setup menu.
• Another function that disables digital zoom is
enabled.
182
Image mode not available.
• Another function that restricts the Image
mode option is enabled.
• Available image modes differ according to the
current shooting mode.
87
47