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Troubleshooting
Technical Notes
Shooting
Problem Cause/Solution
A
No picture taken
when shutter-
release button is
pressed.
• When camera is in playback mode, press the c or
shutter-release button.
• When menus are displayed, press the d button.
• Battery is exhausted.
• The built-in flash is not raised during the Night portrait
or Backlight scene modes.
• When flash indicator blinks, flash is charging.
30
13
24
33, 42, 46
34
Camera cannot
focus.
• The intended subject is one with which autofocus does
not perform well.
• Set AF assist in the setup menu to Auto.
• Subject not in focus area when shutter-release button
pressed halfway.
• The focus mode is set to E (manual focus).
• Turn camera off and then on again.
29
145
28, 122
36, 38
24
Pictures are
blurred.
• Use flash.
• Use vibration reduction and motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-
timer for best results).
32
143
118
35
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Turn flash W (off). 32
Flash does not fire.
• Flash is set to W (off).
• Some scene modes that cannot turn on flash are selected.
• y (blink proof) is selected.
• The focus mode is set to B (infinity).
• When sport continuous mode is selected.
• D mode is selected (excluding Time-lapse movieP)
•Continuous, BSS or
Multi-shot 16 is selected for
Continuous in shooting menu.
• When any setting other than Off is selected for Auto
bracketing.
32
40
55
36
56
81
118
121
Optical zoom
cannot be used.
Optical zoom cannot be used while recording movies. 81