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Troubleshooting
Technical Notes
Pictures are blurred. • Use flash.
• Use high-sensitivity shooting mode.
• Use vibration reduction.
• Use D.
• Use tripod and self-timer.
28
42
105
85
30
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Turn flash
off.
28
Flash does not fire. • Flash is off.
• Some scene modes that cannot turn on flash
are selected.
• B of focus mode is applied.
• D mode is selected.
• A setting other than Single is selected for
Continuous.
28
33
31
54
85
Optical zoom cannot be used. Optical zoom cannot be used while recording
movies.
54
Digital zoom cannot be used.
• Digital zoom in the setup menu is set to Off.
• Digital zoom is not available when shooting in
b (Portrait) or e (Night portrait) scene
mode, before movie recording begins, or
when Multi-shot 16 is selected for
Continuous.
34, 54,
85, 106
Image size not available.
Image size
cannot be adjusted when
Multi-shot
16
is selected for
Continuous
.
85
No sound when shutter is
released.
• Off is selected for Sound settings > Shutter
sound in setup menu.
• A setting other than Single is selected for
Continuous.
• d (Sports scene mode) or l (Museum
scene mode) is selected.
• D mode is selected.
106
85
38
54
AF-assist illuminator does not
light.
• Off is selected for AF assist option in camera
setup menu.
• AF-assist illuminator turns off automatically in
some modes.
105
35-40
Problem Cause/Solution A