124
Troubleshooting
Technical Notes
Playback
Pictures appear smeared. Lens is dirty. Clean lens. 116
Colors are unnatural. White balance setting is not appropriate for light
source.
81
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
• Choosing scene mode with noise reduction
28
83
36
Pictures are too dark
(underexposed).
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Apply high-sensitivity shooting mode, or raise
the ISO sensitivity.
• Subject is backlit. Select o (Backlight scene
mode) or use fill flash.
28
22
28
32
42, 83
28, 39
Pictures are too bright (overexposed).
Adjust exposure compensation. 32
Unexpected results when flash
set to V (auto with red-eye
reduction).
When V, or “fill flash with slow sync and red-
eye reduction” available in e (Night portrait)
scene mode, is applied during shooting, In-
Camera Red-Eye Fix may, in very rare cases, be
applied to areas not affected by red-eye. Select a
flash mode other than V when taking pictures
in a shooting mode other than e (Night
portrait) scene mode.
28,
36
The camera makes a sound
when the shutter-release
button is pressed halfway.
Pressing the shutter-release button halfway may
activate vibration reduction. The sound of
vibration reduction operation is sometimes
noticeable.
105
Problem Cause/Solution A
File cannot be played back.
File was overwritten or renamed by computer or
other make of camera.
–
Cannot zoom in on picture. Playback zoom cannot be used with movies,
small pictures, or pictures that have been
cropped to below 320 × 240.
–
Problem Cause/Solution A