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Q&A Troubleshooting
- 152 -
Try checking these items (→152 - 158) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue.
(Note that except for some items such as [Clock Set], all settings are returned to their
values at the time of purchase.)
Battery, power
The charging lamp turns off or flashes before the battery is fully charged.
●
Charging is being performed in a place with extremely high or low temperature.
→ Reconnect the USB connection cable (supplied) and retry charging in a place where ambient
temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature conditions also apply to the battery
itself). (When the USB connection cable is reconnected after the battery is fully charged, the
charging lamp will light for approximately 15 seconds.)
Camera does not work even if the camera is turned on.
Camera switches off as soon as the camera is turned on.
●
Battery is not inserted correctly (→11), or needs recharging.
This unit is turned off automatically.
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If you connect to a TV compatible with VIERA Link with an HDMI mini cable (optional) and turn off
the TV with the remote control for the TV, this unit also turns off.
→ If you are not using VIERA Link, set [VIERA Link] to [OFF]. (→51)
●
[Auto Power Off] is activated. (→49)
Recording
Cannot record pictures.
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Built-in memory/card is full.
→ Free space by deleting unwanted pictures. (→40)
Recorded pictures look white.
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Lens is dirty (fingerprints, etc.).
→ Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.
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Lens is foggy. (→5)
Recorded pictures are too bright/too dark.
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Adjust the exposure. (→64)
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[Min. Shtr Speed] is set to fast speeds, e.g. [1/250]. (→103)
Some pictures are taken when I press the shutter button just once.
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Camera is set to use [Auto Bracket] or [Burst].
Focus not aligned correctly.
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Not set to mode appropriate for distance to subject. (Focus range varies according to recording
mode.)
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Subject outside of focus range.
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Caused by jitter or subject movement.
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
●
Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
●
Use a tripod and the self-timer (→63) when using slower shutter speed with [Min. Shtr Speed].