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94
Troubleshooting (continued)
3 Cleaning thermal heads
If photo images are marred by
horizontal lines and you are not
able to print high-quality photo
images, use a commercially
available cotton swab,
approximately 15 cm (6″) in length,
to clean the full length of the
thermal heads in the ink cassette
slot.
• Do not clean the thermal heads
immediately after printing.
• Disconnect the power cord and
remove the ink cassette before
cleaning the thermal heads.
• Do not insert your fingers in the
ink cassette slot while cleaning
the thermal heads as this may
lead to injury.
4 Printer driver
For operation details, see the help on the supplied CD-ROM.
Printing
Printer
Printer
Problem Cause and Remedy Page
The display areas on
the LCD monitor and
the TV screen are
different.
• With some TV models, the display area is smaller so
the top and bottom or left and right of the image may
appear cut off when the image is displayed. This is not a
malfunction.
—
The brightness and
color tones of the
preview image on
the LCD monitor and
the TV screen are
different from the
ones of the printed
pictures.
• The preview image is not exact print image, just for your
reference. Therefore, there may be some differences in
the quality of the image on the LCD and/or TV and the
printed image. This is not a malfunction.
—
Cannot stop printing
job by pressing and
holding the RETURN
button.
• You cannot stop printing job by pressing and holding the
RETURN button while the message is displayed. Retry
after the message is disappeared.
33
Thermal heads
Bottom of the printer