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6.1 Troubleshooting
214
Appendix
6.1 Troubleshooting
6.1.1 Troubleshooting
Troubleshooting for wired telephones
Problem Remedy
The telephone does not work
properly.
Consult your dealer.
I cannot use the telephone.
•
The telephone is locked.
Unlock your telephone. ( 2.5.3 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.1 Changing the Settings)
•
Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work.
•
System management may restrict certain features.
Consult your manager.
•
The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
•
The Intercom line was not seized.
The seized line,
when going off-hook, was changed by personal setting.
( 4.1.2 Initial Settings)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones
do not ring.
•
This is the default setting.
Change the setting to ring. ( 2.7.10 Setting the
Parallel Connected Telephone Ringer (Parallelled
Telephone))
The telephone does not work using
the personal settings or with other
settings. (One-touch dialling,
forwarding destination, etc.)
•
The extension line has been changed.
The previous
telephone's settings have not be cleared.
Clear the settings and then programme your desired
settings again. ( 2.7.11 Clearing the Feature Settings
at Your Extension (Station Programme Clear),
4.1.2 Initial Settings, 4.1.3 Customising the Buttons)
My proprietary telephone does not
have a function button.
•
Some models do not have the function button.
Change a flexible button to the desired button. (
4.1.3 Customising the Buttons)
Enter the specified feature number instead of the
function button. ( 2.1.1 Before Operating the
Telephones)