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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA
ELECTRIC OF PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Panasonic/Quasar Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below,
which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product
Camcorder
DVD/VCR Deck,
A/V Mixer
TV/VCR, TV/DVD,
TV/DVD/VCR
Combination
TV/HDR
Combination
Rechargeable
Batteries
(in exchange for
defective item)
Tape
(in exchange for
defective item)
Memory Cards (in
exchange for
defective item)
Labor
Ninety (90) Days
Ninety (90) Days
Ninety (90) Days
Ninety (90) Days
Ninety (90) Days
Ninety (90) Days
Ninety (90) Days
Not Applicable
Not Applicable
Not Applicable
Parts
One (1) Year (except CCD
Image Sensor)
CCD Image Sensor - 6 (Six) Months
One (1) Year
One (1) Year (except CRT)
CRT - Two (2) Years
One (1) Year (except CRT)
CRT - Two (2) Years
Ten (10) Days
Five (5) Days
Ninety (90) Days
Contact Number
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-888-843-9788
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-800-211-PANA(7262)
Service
Carry-In or Mail-In
Carry-In or Mail-In
Carry-In: 21” CRT and Smaller
In-Home or Carry-In: 22”
CRT and Larger
In-Home or Carry-In
Carry-In or Mail-In
Carry-In or Mail-In
Carry-In or Mail-In
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for
parts. You must carry-in or mail-in your product or arrange for in-home service, as applicable, during the warranty period. If non-
rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
A purchase receipt or other proof of the original purchase date is required for warranty service.
Carry-In, Mail-in or In-Home Service
For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not
include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home,
but will require that the product, or parts of the product, be removed for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and
tear or cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images
(including, among other things, letterbox pictures on standard 4:3 screen TV’s, or non-expanded standard 4:3 pictures on wide
screen TV’s, or onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment