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20 About the displayed system log
Error indications relating to SMTP
Category Indication Description
POP3 server error Authentication error.
• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to find the POP3 server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The POP3 server may be down. Ask the
network administrator.
SMTP server error Authentication error.
• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to resolve the E-mail server
address from DNS.
• The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
• The DNS server may be down. Ask the
network administrator.
Failed to find the SMTP server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The SMTP server may be down. Ask the
network administrator.
Internal error Undefined error.
• An error occurred in the E-mail function.
Check if the E-mail settings are configured
correctly.
Error indications relating to FTP
Category
Indication Description
FTP server error Failed to resolve the FTP server
address from DNS.
• The FTP server may be down. Ask the
network administrator.
Failed to find the FTP server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
Connection error File transfer error.
• The FTP server settings may be incorrect.
Check if the FTP settings are configured
correctly.
• The settings relating to the indicated item
may be incorrect. Check if the FTP
settings are configured correctly.
Passive mode error.
Log out failed.
Failed to change the directory.
User name or password isn’t correct.
204 Operating Instructions
20 About the displayed system log