Panasonic WV-SW396E Security Camera User Manual


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Symptom Cause/solution
Reference
pages
Live indicator keeps on
blinking orange approx. in 2
seconds intervals.
•UPnP
TM
error has occurred since the power is not supplied to the
router.
Turn on the power of the router. Wait until the connections are
established.
−
•AnerrorhasoccurredduringtheportupdatebytheUPnPfunc-
tion.
If the router in use does not support the UPnP function, perform
the port forwarding setting for the router. In addition, deactivate the
setting of auto port forwarding for the camera.
Operating
Instructions
(included in
the CD-ROM)
•UPnPfunctionoftherouterisdisabled.
Refer to the operating instructions of the router to enable the
UPnP function.
−
Live indicator never lights up.
•Is"Off"selectedfor"Link/AccessLED"onthe"Basic"page?
Select "On" or "On(Access)" for the indicator setting.
Operating
Instructions
(included in
the CD-ROM)
Live indicator keeps on
blinking red.
•Thecameramaybeoutoforder.
Contact your dealer.
•RefertothereadmefileontheprovidedCD-ROMforfurtherinfor-
mation after checking the displayed contents of the "Maintenance"
page - the [Status] tab - "Self check" of the setup menu.
−
Live indicator lights red.
•Isn’tthewriteprotectswitchoftheinsertedSDHC/SDmemory
card set to "LOCK"?
Unlock the write protect switch of the SDHC/SD memory card.
•Hasn'ttheinsertedSDHC/SDmemorycardbeenformattedona
PC?
Use an SDHC/SD memory card formatted on the camera.
Or install the software to format the SDHC/SD memory card on
the PC. Refer to our website (http://panasonic.net/pss/security/
support/info.html) for further information about the supported soft-
ware.
•Isn'ttheinsertedSDHC/SDmemorycardfaulty?
Replace the card with a normal one.
Operating
Instructions
(included in
the CD-ROM)
Audio input contains noise.
•Checkthefollowing.
•Groundingofthecamera,aswitchinghuborperipheraldevices
are not done.
•Thecameraisusednearanelectricalpowerline.
•Thecameraisusednearadevicewhichproducesstrongmag-
netic field or radio waves (such as near a TV/radio antenna, a
motor of an air conditioning system, a transformer, etc.)
When audio input still contains noise even after checking the
above possibilities, use a powered microphone or connect audio
output with low output impedance.
12
The power cable insulation is
damaged.
The power cable and connectors are worn out.
This may result in electric shock or a fire.
Unplug the power cable from the AC outlet immediately, and refer
to qualified service personnel.
–
The power cable, plug and
connectors get hot during
use.
The power cable gets hot
when bent or stretched.
34
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