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6
Appendix
Troubleshooting
We recommend checking the following items before contacting a service
center.
Problem Cause Remedy
Camera does
not turn on
Battery is not
installed
Check if battery is installed. If not, install
battery.
Battery is not
installed properly
Check orientation of battery.
Re-insert battery according to the +-
symbols. (p.25)
Battery power is
low
Replace with a charged battery or use the
AC adapter. (p.28)
The shutter
does not
release
The lens aperture
ring setting is other
than the s position
Set the lens aperture ring to the s position
(p.133) or select [2 (Permitted)] in [Using
aperture ring] in the [A Custom] menu
(p.179).
Flash is charging Wait until charging is finished.
No available space
on SD Memory
Card
Insert SD Memory Card with available
space or delete unwanted images. (p.29,
p.73)
Recording Wait until recording is finished.
The Autofocus
does not work
Subject is difficult
to focus on
Autofocus cannot focus well on subjects
that have low contrast (the sky, white
walls), dark colors, intricate designs, are
moving quickly or scenery shot through a
window or a net-like pattern. Lock focus on
another object located at same distance
(press shutter release button halfway),
then aim at target and press shutter
release button fully. Alternatively, use
manual focus. (p.121)
Subject is not in
focusing area
Position subject in focus frame in middle of
viewfinder. If the subject is outside the
focusing area, aim the camera at the
subject and lock the focus (press shutter
release button halfway), then compose
picture and press the shutter release
button fully.
Subject is too close
Move away from the subject and take a
picture.