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Troubleshooting
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Appendixes
Storage media
Message Icon Meaning Action
Not Supported
Format
The memory card may have been formatted by
another device and may still have existing images on
it.
This product cannot play back files because it
does not support your memory card formatting.
Format the card using the product or replace the
card with a card formatted correctly.
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Not Supported Card
The memory card is not supported in this product.
Replace the memory card with a recommended
card.
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Low Speed Card.
Please record at a
lower resolution.
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The memory card is not fast enough to record at
this resolution.
Record video at a lower resolution.
Replace memory card with a faster card.
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Recording
Message Icon Meaning Action
Write Error
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A problem has occurred while the product was
writing data to the storage media.
Turn the product's power off and on for data
recovery.
If a file is not recovered, use the product to format
the storage media after backing up important files
to a PC or another storage media.
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The number of
video files is full.
Cannot record
video.
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The number of video files has reached 9,999.
No more can be stored on the card.
The card has reached maximum capacity. No more
files can be stored.
Delete unnecessary files from the storage media.
Back up files to your PC or another storage
media and delete unneeded files.
Change to another card which has enough free
space.
Set File No to Reset.
Format the storage media.
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