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Troubleshooting
The CHG (charge) lamp does not
light while the battery pack is being
charged.
• Turn the POWER switch to OFF (CHG)
(p. 20).
• Attach the battery pack to the camcorder
correctly (p. 20).
• Connect the power cord (mains lead) to the
wall outlet (wall socket) properly.
• The battery charge is completed (p. 20).
The CHG (charge) lamp flashes while
the battery pack is being charged.
• Attach the battery pack to the camcorder
correctly (p. 20). If the problem persists,
disconnect the AC Adaptor from the wall
outlet (wall socket) and contact your Sony
dealer. The battery pack may be damaged.
The remaining battery time indicator
does not indicate the correct time.
• The ambient temperature is too high or too
low. This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery pack again.
If the problem persists, replace the battery
pack with a new one (p. 20).
• The indicated time may not be correct
depending on the environment of use.
The battery pack is quickly
discharged.
• The ambient temperature is too high or low.
This is not a malfunction.
• The battery pack has not been charged
enough. Fully charge the battery pack again.
If the problem persists, replace the battery
pack with a new one (p. 20).
Menu items are grayed out.
• You cannot select grayed items in the current
recording/playback situation.
• There are some functions you cannot activate
simultaneously (p. 109).
The buttons do not appear on the
touch panel.
• Touch the LCD screen lightly.
• Press DISP/BATT INFO on your camcorder,
or DISPLAY on the Remote Commander
(DCR-DVD310E/DVD410E/DVD710E/
DVD810E) (p. 26, 132).
The buttons on the touch panel do
not work correctly or do not work at
all.
• Adjust the touch panel ([CALIBRATION],
p. 122).
The image in the viewfinder is not
clear.
• Pull out the viewfinder, then move the
viewfinder lens adjustment lever until the
image appears clearly (p. 26).
The image in the viewfinder has
disappeared.
• Close the LCD panel. No image is displayed
in the viewfinder when the LCD panel is
open (p. 26).
The disc cannot be removed.
• Make sure the power source (battery pack or
AC Adaptor) is connected correctly (p. 20).
• The disc is damaged or is dirty with
fingerprints, etc. In this case, it may take up
to 10 minutes to remove the disc.
• The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
• You turned off your camcorder during
finalizing the disc. Turn on your camcorder
and complete finalizing the disc (p. 67).
LCD screen/Viewfinder
Media
Continued ,