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Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 131 to 140.
If a code such as “C/E:ss:ss” appears on the screen, see page 141.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 94).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 131
Shooting still images/movies 131
Viewing images 135
Deleting 135
Computers 136
“Memory Stick Duo” 137
Internal memory 137
Printing 138
PictBridge compliant printer 138
Others 139
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.