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Troubleshooting
The lens gets fogged.
• Moisture condensation has occurred. Turn off the camera and leave it for about an hour before
using it.
The lens does not move when you turn off the camera.
• The battery pack is discharged. Replace it with a charged battery pack.
The camera becomes warm when you use it for a long time.
• This is not a malfunction.
The Clock Set screen appears when you turn on the camera.
• Set the date and time again (page 103).
• The internal rechargeable backup battery has discharged. Insert a charged battery and set
aside for 24 hours or more with the power left off.
You want to change the date or time.
• Set the date and time again (page 103).
The Remote Control does not function.
• The battery has run out. Replace it with a new battery (page 20).
• The adaptor ring is attached. Remove it (page 18).
• The distance to this camera is too far. Bring the Remote Control closer to the remote sensor of
this camera (page 15).
The image taken in high-zoom is distorted.
• The image may become distorted when the weather is unstable, due to haze. This is not a
malfunction. Because the image cannot be checked during recording, Sony recommends
playing back the image magnified on the screen to check after the recording is finished.