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Troubleshooting
The image is too dark.
• You are shooting a subject with a light source behind the subject. Select the metering mode
(page 49) or adjust the exposure (page 44).
The image is too bright.
• Adjust the exposure (page 44).
The image colors are not correct.
• Set [Color Mode] to [Normal] (page 73).
• Set [Color Filter] to [Off] (page 74).
• Set NIGHTSHOT switch to OFF (page 38).
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
The whole image becomes reddish when you shoot something bright.
• This phenomenon is called smear. It may occur in the S, A, M, (Portrait) mode or
(Advanced Sports Shooting) mode, etc., when the shutter speed is fast or when the F
value is small. There is no effect on the recorded image.
Noise appears in the image when you view the screen in a dark place.
• The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
• Set [Red Eye Reduction] to [On] (page 71).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
• Retouch the image using [Red Eye Correction] (page 81).
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 56).
• The battery level is low. Insert the charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst]. Or, [Scene Recognition] is set to [Advanced] (pages 48, 68).