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Troubleshooting
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam
operation/Remote Commander .......p. 107
• Batteries/Power sources ..................p. 109
• LCD screen/viewfinder ...................p. 109
• Media...............................................p. 110
• Recording ........................................p. 110
• Playing back images on your camcorder
.........................................................p. 112
• Playing back a disc on other devices
.........................................................p. 113
• Playing back a “Memory Stick PRO Duo”
on other devices...............................p. 114
• Editing images on your camcorder
.........................................................p. 114
• Viewing images on the TV .............p. 115
• Dubbing to other devices ................p. 116
• Connecting to a computer ...............p. 116
• Functions that cannot be used
simultaneously.................................p. 116
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 20).
• The plug of the AC Adaptor has been
disconnected from the wall outlet (wall
socket). Connect it to the wall outlet (wall
socket) (p. 20).
The camcorder does not operate
even when the power is set to on.
• It takes a few seconds for your camcorder
to be ready to shoot after the power is
turned on. This is not a malfunction.
• Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1
minute. If the functions still do not work,
press the RESET button (p. 138) using a
pointed object. (If you press the RESET
button, all settings, including the clock
setting, are reset.)
• The temperature of your camcorder is
extremely high. Turn off your camcorder
and leave it for a while in a cool place.
Buttons do not work.
• During Easy Handycam operation (p. 32),
you cannot use following buttons/
functions.
– To turn on and off the LCD backlight
(Pressing and holding DISP/BATT INFO
for a few seconds) (p. 25)
– . (back light) (p. 40)
– Playback zoom (p. 46)
– DUBBING button (HDR-UX19E/
UX20E) (p. 59)
(OPTION) does not appear on the
screen.
• The OPTION MENU cannot be used
during Easy Handycam operation.
The menu settings have changed
automatically.
• During Easy Handycam operation, nearly
all the menu items will be automatically set
to the default settings.
• During Easy Handycam operation, some
menu items are fixed as follows.
– [REC MODE]: [HD SP]/[SD SP]
– [DATA CODE]: [DATE/TIME]
– Recording format of DVD-RW:
[VIDEO] (for SD (standard definition)
image quality)
• Following menu items return to the default
settings when you set the POWER switch
to OFF (CHG) for more than 12 hours.
– [DISC MENU]/DVD menu
– [FLASH MODE]
–[FOCUS]
– [SPOT FOCUS]
Overall operations/Easy
Handycam operation/Remote
Commander
Continued ,