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TroubleshootingNetwork Media Receiver
The server is listed as Unknown
When this is shown for a server, the Network Media Receiver does not recognise the computer’s availability and fails to connect.
In this case, proceed as follows:
1 Using the remote control, select Connect from the on-screen submenu.
2 Press OK.
If these steps do not connect the server, try the following:
❑ If necessary, bring the computer out of Standby or Hibernate mode.
You can configure your computer to enable the Network Media Receiver to automatically resume from Standby or Hibernate
modes.
❑ Make sure the computer is turned on.
❑ Make sure the network cable connections are secure.
❑ If using a network switch device or a router device with a built-in network switch, make sure the equipment is turned on.
❑ Make sure the network status is up.
The Select a server screen always appears
You can set the Network Media Receiver to stop displaying the Select a server screen every time you access a feature, such as
Video, Music or Photo. Preset a default server for each feature. See Connecting to a server automatically (page 42), for details.