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Miscellaneous
Troubleshooting
Before bringing in your camera for servicing, check the following table as a guide to troubleshoot the
problem. If the problem cannot be corrected, contact your Sony dealer or Sony Customer Service. If
messages you are unfamiliar with appear in the viewfinder, or on the LCD panel or LCD monitor,
refer to “Warning Indicators” on page 115.
Symptom Cause Corrective Action
Camera is inoperable. Battery pack is empty. (battery Charge the battery pack.
warning indicator displays) (page 23)
AC power adaptor/charger is Check the DC power cable and
not firmly connected. AC power cable connection.
(page 104)
Internal system is Disconnect the battery or
malfunctioning. power cable, wait one minute
and reconnect. Turn the power
on and check to make sure the
camera is functioning
correctly.
Power cuts out. When the power/mode dial is Press the release button
set to CAM, monitor turns off halfway or operate the power/
if you don't operate it for about function dial to restore power.
1 minute (3 minutes in PLAY).
Camera turns off completely
if not operated for another 4
minutes (in CAM) or another
2 minutes (in PLAY).
Battery power depletes quickly. Battery pack is not charged Charge the battery fully.
enough. (page 23)
Battery has reached the end of Replace it with a new
its life. chargeable lithium ion battery.
(page 24)
Cannot take pictures. Power/mode dial is not set to Set the power/mode dial to
CAM. CAM.
The card has reached the Erase unnecessary pictures
picture taking limit. before taking more pictures.
(page 92)
The battery needs recharging. Charge the rechargeable
lithium ion battery. (page 23)