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Symptom Cause Solution
Your camera does not
work.
• You are not using an “InfoLITHIUM” battery
pack.
• The battery level is low. (The E indicator
appears.)
• The AC Adaptor is not connected securely.
pUse an “InfoLITHIUM” battery pack (page 117).
pCharge the battery pack (page 11).
pConnect it securely to the DC IN jack of your camera and to a
wall outlet (wall socket) (page 14).
The power is on, but the
camera does not work.
• The built-in microcomputer is not working
properly.
pDisconnect, and then, after one minute, reconnect all power
sources and turn on the camera. If this does not work, press the
RESET button located inside the battery/“Memory Stick” cover
with a pointed object, then turn the power on again. (This will
clear the date and time settings, etc.)
You cannot identify an
indicator on the screen.
— pCheck the indicator (pages 120 to 123).
The lens gets fogged. • Moisture condensation has occurred. pTurn off the camera and leave for about an hour at room
temperature for the moisture to evaporate before use (page 115).
The camera becomes
warm when you use it for
the long time.
— pThis is not a malfunction.
The lens does not move
when you turn off the
camera.
• The battery pack is discharged. pReplace it with a charged battery pack (page 11) or use the AC
Adaptor (page 14).