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Troubleshooting
Symptom Cause and/or Corrective Actions
• The contrast between the subject and background is too
high. Your camcorder is not a malfunction.
• Your camcorder is not a malfunction.
• Slow shutter, low lux or NightShot +Slow shutter mode is
activated. This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the MENU
settings without a cassette inserted, your camcorder
automatically starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 77)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 21)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF, or use the NightShot function in a dark
place. (p. 21)
• BEEP is set to OFF in the MENU settings.
c Set it to MELODY or NORMAL. (p. 72)
In the playback mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to CAMERA or OFF.
c Set it to VTR. (p. 25)
• The tape has run out.
c Rewind the tape. (p. 25)
• The television’s video channel is not adjusted correctly.
c Adjust it. (p. 28)
• The video head may be dirty.
c Clean the heads using the Sony DVM12CL cleaning
cassette (not supplied). (p. 121)
• The volume is turned to minimum.
c Open the LCD panel and press VOLUME +. (p. 25)
• AUDIO MIX is set to ST2 in the MENU settings.
c Adjust AUDIO MIX. (p. 72)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 49, 109)
• CM SEARCH is set to OFF in the MENU settings.
c Set it to ON. (p. 72)
• The tape has no cassette memory.
c Use a tape with cassette memory. (p. 109)
• CM SEARCH is set to OFF in the MENU settings.
c Set it to ON. (p. 72)
• There is no title in the tape.
c Superimpose the titles. (p. 65)
An unknown picture is displayed in
the viewfinder or on the LCD screen.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear in the
viewfinder or on the LCD screen.
Picture appears too bright, and the
subject does not appear in the
viewfinder or on the LCD screen.
The picture is recorded in incorrect
or unnatural colors.
The tape does not move when a
video control button is pressed.
The playback picture is not clear or
does not appear.
No sound or only a low sound is
heard when playing back a tape.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
There are nine horizontal lines on
the picture or the playback picture
is not clear or does not appear.
The click of the shutter does not
sound.
Displaying the recorded date, date
search function does not work.
The title search function does not
work.