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Technical Support
For all installation and software related technical support you can email your
enquiries to cs@smithmicro.com
.
For all hardware and warranty related issue with the camcorder see the next
section.
Your DVR camcorder is a delicate instrument- please handle it with care.
Sakar Warranty Card
This warranty covers for the original consumer purchaser only and is not
transferable. Products that fail to function properly UNDER NORMAL USAGE,
due to defects in material or workmanship. Your product will be repaired at no
charge for parts or labor for a period of one year.
What Is Not Covered By Warranty:
Damages or malfunctions not resulting from defects in material or workmanship
and damages or malfunctions from other than normal use, including but limited
to, repair by unauthorized parties, tampering, modification or accident.
What To Do When Service Is Required:
When returning your defective product (postage pre-paid) for service, your
package should include:
1. Copy of original bill of sale
2. A detailed written description of the problem.
3. Your return address and telephone number (Daytime)
MAIL TO ADDRESS BELOW:
Sakar International
Attention: Service Department
195 Carter Drive
Edison, NJ 08817