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Troubleshooting AXIS 230
42
Pinging Your IP Address
By sending a packet to the specified address and waiting for a reply, the Ping utility can
determine whether a specific IP address is accessible. It also provides a useful method for
confirming addressing conflicts with your AXIS 230 on the network.
Follow the instructions below to ping your unit:
1. Start a Command window and type
ping x.x.x.x, where x.x.x.x is the IP address of
the AXIS 230.
2. If you receive the reply
destination host unreachable, then the AXIS 230 is not
accessible on your subnet. You must obtain a new IP address and reinstall the unit.
If this does not solve the problem, disconnect
the AXIS 230 from the network and run Ping
again. See the table below for an interpretation of the results.
Ping Reply Interpretation and recommendation
Reply from <IP address>: bytes = 32; time = 10
ms.....
The IP address is already in use and cannot be used again. You must obtain a
new IP address.
Request timed out This IP address is not used and is available for use with your AXIS 230. If you
already installed the unit using this IP address, the installation may have
failed. Reinstall the unit. Also check all cabling.