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Troubleshooting Guide
248
An HDMI cable (sold separately) is necessary to connect the camera
to a TV set. Using the HDMI Cable HTC-100 (sold separately) is
recommended (p.191).
Also check that your TV set has an HDMI IN terminal. If the TV set
does not have an HDMI IN terminal and has only an A/V IN jack, the
camera cannot be connected.
Make sure the HDMI cable’s plug is inserted all the way in (p.191).
Using HDMI Cable HTC-100 (sold separately) is recommended
(p.191).
Depending on the card reader and computer OS used, SDXC cards
might not be correctly recognized. In such a case, connect your
camera to the computer with the provided interface cable, then
transfer the images to your computer using EOS Utility (provided
software, p.270).
In Basic Zone modes and in movie shooting mode, certain tabs and
menu options are not displayed. Set the shooting mode to a Creative
Zone mode (p.42).
Set the color space to sRGB. If Adobe RGB is set, the first character
will be an underscore (p.119).
I cannot connect the camera to my TV set.
No image appears on the TV screen.
My card reader does not recognize the card.
Display Problems
The menu screen shows few tabs and options.
The file name’s first character is an underscore (“_MG_”).
COPY