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List of Error Messages
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Troubleshooting
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List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the
necessary operations according to the error code displayed. You can check the error code on
the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the
Reference Guide.)
If a send, receive, or fax job does not complete successfully, the error code is printed in the
Results column on the Activity Report and Send Report. (See "Printing Communication
Reports," in the Sending and Facsimile Guide.)
Perform the necessary procedures according to the error code.
NOTE
If a send job is cancelled, <STOP> is printed in the Results column on the Send report.
# 001
Cause Paper or originals are jammed.
Remedy Remove any jammed paper or originals. (See "Clearing Paper Jams," or "Feeder (DADF-K1)
(Optional)," in the Reference Guide.)
# 009
Cause 1 There is no paper.
Remedy Load paper. (See "Paper Drawers," in the Reference Guide.)
Cause 2 The paper drawer is not inserted correctly into the machine.
Remedy Insert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.)
# 037
Cause Documents could not be received because there was insufficient memory available.
Remedy Erase unwanted documents and documents with errors from memory in order to increase the
amount of available memory.