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9 Appendix
Problem Cause Solution
Batteries are inserted in the wrong
direction
Reload the batteries properly (p.8).
Batteries are dead Replace or recharge the batteries
The camera cannot be
turned on.
The battery compartment door is open
Make sure the battery compartment
door is securely closed.
The flash is charging Wait until the flash is fully charged.
Memory is full Insert a new SD card.
SD card is not formatted correctly
The card may be defective, use a new
card.
The camera cannot take
pictures
Maximum file number is exceeded
Turn “File No. Reset” on, then format
the card or insert a new card.
The flash doesn’t fire
Flash is set to OFF Set the flash to any mode except off.
The camera was moving when the
image was captured
Hold the camera steady when
shooting picture.
Image is blurry or out of
focus
The subject was beyond the range
within which the camera can focus
Turn the Macro mode on if the subject
is within 10 cm (zoomed out) or 50 cm
(zoom in) / don’t use Macro mode
when shooting distant subjects.
Image is not displayed on
the LCD monitor
An SD Card with non-DCIF images
(recorded with another camera) is
loaded
This camera cannot display non-DCIF
images.
Recorded images are not
saved in memory
The camera was turned off/powered
down before the image was stored in
memory
If the Battery Low indicator appears
on the LCD monitor, replace the
battery immediately.
Cannot transfer images to a
computer after connecting
the USB cable
USB driver is not installed
Install the USB driver before you
connect the camera to a computer /
turn the camera on.
Troubleshooting