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Solving Problems 101
You see incorrect characters.
■ Make sure the interface cable is securely connected at both ends and meets the
system requirements on page 105.
■ Make sure your printer is selected in the Print window, or in the Macintosh
Printer Setup Utility or Print Center.
■ If you’re using a switch box or USB hub with your printer, connect the printer
directly to your computer instead.
The margins are incorrect.
■ Make sure the paper settings are correct for your paper size. See page 28
(Windows) or page 33 (Mac OS X).
■ Choose the correct margins for your paper size. The margins must be within the
printable area of the page; see “Printer Specifications” in your on-screen Reference
Guide.
■ Place your paper against the right side of the feeder with the left edge guide snug
against it.
■ Make sure the Borderless setting is set correctly for your margins; see page 41 for
roll paper or page 48 for cut sheets.
Too many copies printed.
Make sure that the Copies option in your printer software or program is not set for
multiple copies.
Image size/position is incorrect.
Make sure the paper and layout options are set correctly.