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94 Solving Problems
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink cartridge installation.
■ When you install ink cartridges, the printer must charge its print head for about
two and a half minutes. Wait until it’s finished (the green P power light stops
flashing) before you turn off the printer, or it may use excess ink the next time you
turn it on.
■ Make sure the ink cartridges are inserted completely, the ink cover is closed, and
no packing material remains in the printer. Turn off the printer, wait a moment,
then turn it back on to clear the error.
You’re having problems installing or using the printer software.
■ Make sure your printer is turned on and its cable is securely connected at both
ends. Follow the installation steps on the Start Here sheet, and make sure your
system meets the requirements on page 105.
■ Close other programs, including screen savers and virus protectors, and install
again.
■ If you see an error message with Windows 2000, you may not have software
installation privileges. Contact your System Administrator.
■ If you’re using Windows and the USB port, make sure your system was not
upgraded from Windows 95; the USB driver may not install correctly.
■ If you’re printing over a network, see your on-screen Reference Guide for
instructions on configuring your printer for use on a network.
■ In Windows, make sure your printer is selected as the default printer in the
Printers utility.