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Solving Problems 97
Your printout is faint or has gaps.
■ Clean the print head; see page 77 for
instructions.
■ The ink cartridges may be old or low on
ink; see page 80.
■ Select the correct Type (Windows) or
Media Type (Macintosh); see page 40.
■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best
results, use genuine Epson paper.
Caution: Don’t open Epson Status Monitor, pause printing, or respond to any ink
messages when your printer is printing. This may cause your printer to pause and
leave an uneven surface on your printout. If your ink is running low, wait until
printing finishes before checking ink levels or attempting to replace a cartridge. If
you must replace an ink cartridge in the middle of a print job, the quality of your
printout may decline. For best results, check your ink levels and replace ink
cartridges, if necessary, before printing large or high-resolution print jobs.
Your printout is grainy.
■ Use a higher quality paper or select a higher print quality (for Windows, see
page 31; for Macintosh, see page 38).
■ Align the print head as described on page 84.
■ Increase the image resolution or print it in a smaller size; see your software
documentation.
■ Make sure you’re not printing a PostScript
®
file.
You see wrong or missing colors.
■ Make sure Color ink is selected (Macintosh), even when printing black and white
photographs.
■ Clean the print head; see page 77 for instructions.
■ The ink cartridges may be old or low on ink; see page 80.