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Troubleshooting
Attention Messages
Follow attention messages that appear on the LCD panel to avoid
unexpected or unacceptable copy result.
Paper jam or
miss feed --->
Press the Color
copy button and
clear the paper
jam by hand if
necessary.
Paper jams occur. Press the
x
Color Copy
button. If the paper jam is
not cleared, remove the
jammed paper by hands.
See “Clearing the Jammed
Paper” on page 33.
Paper out --->
Load paper in
Paper tray and
press the Color
copy button.
No paper is loaded in
the sheet feeder.
Load paper in the sheet
feeder, and then press the
x
Color Copy button.
Scanner unit
open ---> Close
the scanner
unit.
Scanner unit is open. Close the scanner unit
securely.
Scanner error
---> See your
documentation
and call
service if
necessary.
Scanner fails. The
transportation lock is
locked. The
fluorescent lamp
needs to be replaced.
This product does not
work.
Turn off this product. Then
make sure the transportation
lock is released. If the error
message still appears,
contact your dealer.
Printer error
---> See your
documentation
and call
service if
necessary.
Printer fails.
Turn this product off, and
then back on. If the error
message still appears,
contact your dealer.