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Technical Support
If you are having difficulties achieving good results from your SubliJet IQ™ inks, you have several
support options:
1. Telephone: You may contact your authorized SubliJet reseller during their normal hours of
operation for assistance. A full listing of authorized SubliJet Resellers is available on our Web
site at www.sublimation.com. In addition, you may also contact Sawgrass Technical Support at
(843) 884-1575 between the hours of 8:00 AM and 5:30 PM Eastern Standard Time.
2. Internet: Visit the Technical Support area of the Sawgrass Technologies, Inc. website at
www.sublimation.com. The troubleshooting utility found here will provide you with solutions to
some of the most common problems. You may submit a detailed description of your problem if
you need further assistance.
3. E-mail: You may e-mail Sawgrass Technical Support with a detailed description of your
problem at support@sublimation.com.
4. Fax: You may fax a detailed description of your problem to Sawgrass Technical Support at
(843) 849-3847.
Project Sublimation
Whether you are a current business owner adding sublimation to your line-up, a
novice/intermediate sublimation user who would like to learn more, or an entrepreneur exploring
the dye-sub industry, Project Sublimation is the industry’s choice for practical, hands-
on instruction. From equipment and product overview to marketing and pricing your products;
from the science of sublimation to color management, our two-day, interactive workshop series
will give you the background and know-how needed to run a full-service sublimation business.
At Project Sublimation workshop events, you will also have the opportunity to network with fellow
sublimation users across the US and Canada. The new, enhanced Project Sublimation web site
gives attendees access to the full business assets and forums, an invaluable resource for growing
your sublimation business.
Isn’t it time you took your business to the next level?
Project Sublimation travels to cities throughout the United States and Canada. Join us in a city
near you for this dynamic, full-service workshop. Spend two days with one of our experts and get
a leg up on your competition.
Please visit us on the web at www.ProjectSublimation.com or phone us toll free at
1.888.780.7349.