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Problem Cause RemedyProblem Cause Remedy
Troubleshooting
Can’t format the
SmartMedia.
• The SmartMedia is write-protected. • Remove the write-protection.
(Peel off the write-protect sticker.)
The ERASE ALL function
does not erase all the
frames.
• The frame is protected. • Remove the frame protection.
Nothing happens when I
use the camera switches
and dial.
• Camera malfunction.
• The Mode switch and Mode dial has been
moved to another setting.
• The battery is exhausted.
• Remove the battery, re-insert them and
try again.
• Set the Mode switch and Mode dial to the
correct setting.
• Load a new fully charged battery.
No image appears when I
press the “DISP” button.
• The Mode switch and Mode dial has been
moved to another setting.
• Set the Mode switch and Mode dial to the
correct setting.
The camera does not
emit any sound.
• The camera volume is set too low.
• The microphone was blocked during
shooting/recording.
• The speaker was blocked during
playback.
• The A/V cable is connected.
• Adjust the volume.
• Take care not to block the microphone
during shooting/recording.
• Take care not to block the speaker during
playback.
• Disconnect the A/V cable.
There is no picture on
the TV.
• The camera and TV are connected
incorrectly.
• The TV input is set to “TV”.
• Connect the TV and camera correctly.
• Set the TV input to “Video”.
PC connection failed.
• The camera and cradle are not connected
correctly.
• The USB cable is not connected to the
cradle correctly.
• The camera and USB cable are not set up
correctly.
• The PC is not switched on.
• Connect the camera and cradle correctly.
• Ensure that the USB cable is properly
connected to the cradle.
• Set up the camera and USB cable
correctly.
• Switch the PC on.
The lens extends during
card reader connection.
• The camera and cradle are not connected
correctly.
• The PC is not switched on.
• Connect the camera and cradle correctly.
• Switch the PC on.
I tried to charge the
battery but the self-timer
lamp does not light.
• There is no battery in the camera.
• The camera and cradle are not connected
correctly.
• The cradle and AC power adapter are not
connected correctly.
• Load the battery.
• Connect the camera and cradle correctly.
• Connect the cradle and AC power adapter
correctly.
The self-timer lamp blinks
during battery charging.
• The battery is old. • Install a new battery.
The camera no longer
works correctly.
• The camera has suffered an unforeseen
problem.
• Remove the battery briefly and then
reload the battery and try again.