Filter
Top Products
113112
Troubleshooting eIf you think the camera is faulty, check the following once more.
No power.
Power cuts out during
operation.
Batteries run out quickly.
No photograph is taken
when the shutter button
is pressed.
Can’t use the flash.
The flash settings are
restricted and cannot be
selected.
The playback image is
dark even though the
flash was used.
Can’t set exposure
compensation.
Can only select
Suppressed flash mode.
The image is blurred.
There is speckling on
the image.
The camera does not
emit any sound.
i The batteries have run out.
i The batteries are loaded backward.
i The battery cover is not closed correctly.
i The AC power adapter plug has come out
of the power outlet.
The batteries have run out.
i Camera is being used in extremely cold
conditions.
i The terminals are soiled.
i The batteries can no longer be recharged.
i The rechargeable batteries (if used) have
become deactivated, or the battery
capacity has diminished due to the
memory effect.
i No xD-Picture Card is inserted.
i The xD-Picture Card is full.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is
soiled.
i The xD-Picture Card is damaged.
i The Auto power off function has turned the
camera off.
i The batteries have run out.
i The shutter button was pressed while the
flash was charging.
i The flash is not popped up.
i The Mode dial is set to “
,
” Landscape.
The Mode dial is set to “
,
”, “
.
” or “
/
”.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
The Mode dial is set to “
B
”, “
m
”, “
,
”,
“
.
”, “
/
” or “
>
”.
Continuous shooting is selected.
i The lens is dirty.
i The photographed subject was too dark.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not
suited to autofocusing.
The picture was taken with a slow shutter
speed (long exposure) in a high-temperature
environment.
i The camera volume is set too low.
i The microphone was blocked during
shooting/recording.
i There is something covering the speaker
during playback.
i Load new or fully charged batteries.
i Load the batteries in the correct direction.
i Close the battery cover correctly.
i Plug the adapter back in.
Load new or fully charged batteries.
i Put the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take
a picture.
i Wipe the battery terminals with a clean,
dry cloth.
i Load new or fully charged batteries.
i Use the rechargeable battery discharging
function to restore the rechargeable
batteries to full capacity.
i Insert an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card on the
camera.
i Wipe the xD-Picture Card contact area
with a clean dry cloth.
i Insert a new xD-Picture Card.
i Turn the camera on.
i Load new or fully charged batteries.
i Wait until the charging is completed before
pressing the shutter button.
i Pop up the flash.
i Change the Photography mode.
The flash settings are restricted because the
camera settings are tailored to the scene
being shot. Change the Photography mode
for a wider range of flash settings.
i Move to within the effective flash range
before taking the picture.
i Hold the camera correctly.
Change the Photography mode.
Set continuous shooting to “OFF”.
i Clean the lens.
i Try standing about 2 m (6.6 ft.) from your
subject to take the picture.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the picture.
This is a characteristic of CCDs and does
not indicate a camera fault.
i Adjust the volume.
i Take care not to block the microphone
during shooting/recording.
i Make sure that the speaker is uncovered.
Troubleshooting Possible causes Solutions
Displayed for PictBridge.
This message appears when printing is performed
from a FUJIFILM printer that supports PictBridge.
Refer to the Owner’s Manual for the printer for
details.
i The voice memo file is faulty.
i Camera fault.
i The voice memo cannot be played back.
i Contact your FUJIFILM dealer.
An attempt was made to specify DPOF
settings for an image that is not supported
by DPOF.
DPOF printing cannot be used with this image
format.
The camera is not connected to PC or
printer.
i Check that the USB cable (mini-B) is connected
correctly.
i Check that your printer is turned on.
Displayed for PictBridge.
i Check that the printer is not out of paper or out
of ink.
i Turn the printer off briefly and then turn it back
on.
i Refer to the user manual supplied with your
printer.
Displayed for PictBridge.
Check that the printer is not out of paper or out of
ink. Printing automatically restarts when the error
is cleared. If the message still appears after
checking, press the “MENU/OK” button to restart
printing.
Displayed for PictBridge.
i Refer to the user manual for the printer being
used and check whether the printer supports the
JFIF-JPEG or Exif-JPEG image format. If not,
the printer cannot print the images.
i Movie images cannot be printed.
i Was the image data photographed using
FinePix S5100/FinePix S5500?
You may not be able to print some images
photographed on other cameras.
An attempt was made to trim a 0.3M
image or an image shot using the RAW
setting.
The image cannot be trimmed.
i An attempt was made to trim an image
shot using a camera other than FinePix
S5100/FinePix S5500.
i The image is damaged.
The image cannot be trimmed.
i A protected file was encountered.
i An attempt was made to add a voice
memo to protected file.
i Protected files cannot be erased. Remove the
protection.
i Protected files cannot be added to voice
memos. Remove the protection.
Prints were specified for 1000 or more
frames in the DPOF frame settings.
The maximum number of frames for which prints can
be specified on the same xD-Picture Card is 999.
Copy the images for which you want to order
prints onto another xD-Picture Card and then
specify the DPOF settings.
Warning Displays
Warning Displayed Explanation Remedy
i The played back file was not recorded
correctly.
i The xD-Picture Card contact area is
soiled.
i Camera fault.
i An attempt was made to play a movie
that was not recorded on this camera.
i Images cannot be played back.
i Wipe the contact area on the xD-Picture Card
with a soft dry cloth. It may be necessary to
format the xD-Picture Card. If the message still
appears, replace the xD-Picture Card.
i Contact your FUJIFILM dealer.
i Movies cannot be played back.