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BEFORE CONTACTING A SERVICE CENTER
Please check the following
Symptom Cause Remedy
The play back • The lens or LCD monitor • Clean the lens or LCD
display is not is smudged or dirty. Refer to page 74.
very clear
No image on • The external monitor has • Check the connection
external monitor not been connected cables.
properly with the camera.
• There are incorrect • Insert a CF CARD
files on the CF CARD. that has correct files.
When using the • Cable connection is • Check the connection.
PC’s explorer, incorrect.
‘Removable Disk’ • The camera is off. • Turn the camera on.
does not appear • There are no batteries, • Insert new batteries or
the batteries are exhausted check the adapter
or the AC adapter is not connection.
connected.
• The operation system is not • Install Windows 98, 98SE,
Windows 98, 98SE, 2000, ME, 2000, ME, XP, NT on a PC
XP, NT. Alternatively the PC that supports USB.
does not support USB.
• USB driver is not installed. • Install USB Storage driver
• The mode dial is not set on • Rotate the mode
PC mode. dial to PC mode.