19
English
product support
This section contains support information including phone numbers and website
information.
For regulatory information, see the regulatory_supplement.htm file on the CD that
comes with the scanner.
accessibility website
Customers with disabilities can get help by visiting www.hp.com/hpinfo/
community/accessibility/prodserv.
hp scanjet website
Visit www.scanjet.hp.com for the following information:
• tips for scanning more effectively and creatively
• HP Scanjet driver updates and software
support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1 Read the troubleshooting section of the User's Manual and review the
electronic help for the software and scanner.
2 Access the HP Support website. If you have access to the Internet, you can
obtain a wide range of information about your scanner. Visit the HP
website for product help, drivers, and software updates at www.hp.com/
support. Customer Care is available in the following languages: Dutch,
English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional
Chinese, Simplified Chinese, Japanese, and Korean. (Danish, Finnish, and
Norwegian support information is available in English only.)
3 Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to www.hp.com/support. Y,u eepvIa pr1(o)n-7.7(taor)2561(e)-3.32cy
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