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hp scanjet 8200 series
chapter 5
20
features and delivery. If you cannot solve the problem by using the above
options, call HP while you are in front of your computer and scanner. For
faster service, please be prepared to provide the following information:
– the scanner's model number (located on the scanner's lid)
– the scanner's serial number (located on the bottom of the scanner)
– the computer's operating system
– the version of the scanner software (located on the scanner's CD label)
– messages displayed at the time the situation occurred
The applicable conditions for HP phone support are subject to change
without notice. Depending on your country/region, a fee may be charged
for phone information.
Telephone support is free from the date of purchase for the period shown in
the following table:
phone support in the United States
Support is available both during and after the warranty period.
Within the period of your warranty, telephone support is provided free of charge.
Call (208) 323-2551. If this is a long distance call for you, long distance charges
will apply.
U.S. phone support is available in both English and Spanish 24 hours a day, 7
days a week (days and hours of support may change without notice).
After the warranty period, call (208) 323-2551. Charges are $25.00 per issue,
and are charged to your credit card. If you think your HP product needs service,
call HP Customer Support, which can help determine if service is required.
Locations Free Phone Support Period
United States 1 year
Africa 30 days
Asia Pacific 1 year
Canada 1 year
Europe 30 days
Latin America 1 year
Middle East 30 days
scanner03_Usermanual.book Page 20 Friday, March 21, 2003 9:57 AM