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The camera needs to be
reset.
Turn the camera off and then on again (slide the lens
cover closed and then open).
Remove the batteries and reinstall them. If you are using
an AC power adapter, unplug the adapter from the
camera, remove and reinstall the batteries, and then plug
the adapter in.
I can’t erase a
photo.
The photo is locked. Unlock the photo (see “Locking your photos” on
page 33).
When I
connect the
camera to my
computer, the
software says
it can’t find
the camera.
The camera is turned off. Slide the lens cover open to turn the camera on.
The USB cable is not
connected correctly.
Check to make sure that the USB cable is firmly
connected at both ends.
The camera is connected
to the computer via a
USB hub and your USB
hub is not compatible
with the camera.
Connect the camera directly to a USB port on the
computer.
Problem Possible cause Solution